THE HORROR OF DIRECTV

HERE'S WHAT HAPPENED.........

I just bought the new OLED TV. It's even higher than 4K. The new trick now is to get the cable service that has boxes that are the right quality for your set. Spectrum and Directv DON'T TELL YOU THAT.

I guarantee you that many of you reading this who bought 4k tvs are probably not aware that they are "slipping 1080p boxes" to you without telling you.

The correct boxes for OLED won't come out until the fall, but the 4K cable box is good, and, at this time, it's the best picture you can get.

I called Directv to use them because they advertise on their website that they have the Genie 2 wireless tower that is 4k. It is the very latest box and ONLY should be used for 4K. I ordered that, explaing the 4k and OLED issue.

The installer showed up today.

• 1. The Genie 2 Tower was not reflected on the order
• 2. The Directv operator, when I called, denied they even had it, even though it was advertised on their website
• 3. THE INSTALLER ACTUALLY HAD THE GENIE TOWER 2 IN HIS TRUCK!!!!!!
• 4. BECAUSE IT WASN'T ON THE ORDER, AND BECAUSE THE OPERATOR DENIED EVEN KNOWING IT EXISTED---HE COULDN'T GIVE IT TO ME!!!!!
• 5. The wonderful installer was as frustrated as I was, and he even confessed that the Directv game is to force you to use a box that they charge you an extra $100 for!!!! That one was in his truck, too!

Needless to say, you can imagine what I said to the supervisor I got on the phone.

The more important point of this story is to really watch out and make sure when you get a new TV, that Spectrum or Directv give you the right box. If you have 4K now, as well as the right box, be sure to exchange it for the FREE, correct wireless tower one when it comes out in the fall. I PROMISE YOU, DIRECTV WILL NOT TELL YOU ABOUT IT and keep trying to get more money.